FAQ
Helpful insights to your top questions.
Is Skwiz free ?
Everyone can sign up for our free trial, which includes 200 free pages to test Skwiz. Afterwards, you can contact us directly via hello@skwiz.ai for a personalized plan.
What does Skwiz do differently from traditional document processing software?
Skwiz uses a mix of generative AI (the technology behind ChatGPT) and its own optimised models to extract data from documents, as well as classify document types and split big PDFs that contain multiple documents. This decreases the setup time to just minutes, avoids the need to label 100s of examples and brings the setup cost down to zero.
Who can benefit from Skwiz?
Anyone that wants to automate document processes and extract data in text and table formats.
Which documents are supported?
Skwiz can support any type of document. We provide a list of document templates, with proposed (but fully customizable) configurations for dozens of document types.
Can't find your document type yet in the templates? Create it from scratch or reach out to us to help you set it up.
Which types of documents (file formats) can I upload?
We currently support PDF, JPG and PNG. Please reach out to us if you have other needs.
Which languages are supported?
As the generative AI models we use are trained on a large variety of languages around the world, virtually any language is supported for both the configuration of your document types and the uploaded documents.
Are there any limits to the size and pages per document?
The current limit is set at 20MB per individual document.
How can I integrate with Skwiz?
You can integrate your application seamlessly with Skwiz using our API. Learn more about integration in our API documentation: https://platform-api.skwiz.ai/api-docs/.
Can Skwiz automatically identify the document type of the files I upload?
Yes! Our classification of document types can be set up in just minutes and is achieved with the help of large language models as well as checks for keywords.
Can Skwiz automatically split big PDFs containing multiple documents?
Yes! Our PDF splitting feature can be switched on with a single click. After splitting the PDF, the resulting individual documents can further be classified and extracted.
How does the free trial work?
Everyone can sign up for a 200-page free trial to test Skwiz, without requiring a credit card. The trial is valid for 3 months.
What happens once I've used the 200 free pages?
You can contact us directly for a personalized plan via the Contact page or via the specific form in the web app.
How fast will my documents be extracted?
The speed of extraction is dependent on a number of factors, mainly the amount of pages, the amount of text on each page, whether tables should be extracted, the file size, etc. and can range from a few seconds to a minute.
Can Skwiz handle large volumes and high-traffic workloads?
Skwiz is fully scalable, meaning sudden increases in volume from you or other clients will not affect your performance and the speed will remain stable as you scale your volume.
Does Skwiz charge any investment, setup or other hidden fees?
There is no setup or any hidden fee involved in using Skwiz.
Can I cancel my subscription at any time?
Yes, we charge on a monthly basis.
My document had an error. Will this be charged?
Errors rarely occur in Skwiz, and we diligently investigate them to prevent future issues. If an error does occur, be assured that we do not charge you for that document.
For how long and where is my data stored and for which purpose?
Documents and data uploaded to Skwiz always remain in Western Europe and are processed via local partners (Microsoft Azure, AWS and Google).
By default, documents are stored up to 2 months to provide you with sufficient time to validate the results. Afterwards, the documents and their extracted values are deleted permanently.
You can delete documents faster by:
Changing the default storage time for documents in the settings (see “Document auto-deletion” in General)
Manually deleting documents
If you have specific requests for storing documents for longer than 2 months, reach out to us.
Is Skwiz GDPR-compliant?
Yes, Skwiz is fully GDPR compliant and only processes and stores data for a limited time in order to extract the data and allow you to validate and access it. For more details, please refer to the data processing agreement (https://skwiz.ai/Skwiz-Data_Processing_Agreement.pdf).